Hiltongrove Terms & Conditions


These are the terms of trading of Hiltongrove Ltd and its subsidiaries (each being herein called The Company) and shall govern all transactions between the Company and any customer (the customer) save as expressly agreed in writing by a Director of the Company (a Director).

1. Quotations by the Company shall not constitute an offer and may be withdrawn or revised at any time until written acceptance by the Company of the Customers Order.
2. An agreement (the agreement shall be concluded upon acceptance by the Company of the Customers order in writing or by the Company commencing work or preparatory procedures pursuant to the order and its only terms shall be those specified herein and in the quotation on which the order is accepted (the Final Quotation). Any statement or representation by the Company, its servants or agents shall be excluded unless confirmed in writing by a Director.
3. Price Variation. At any time before delivery of the goods the subject matter of the Agreement (the goods) the company may increase the price payable to reflect any increases in labour or material costs relating to its performance of the Agreement.
4. Value Added Tax. The customer shall pay all Value Added Tax or similar tax chargeable in respect of the goods or any services supplied pursuant to the Agreement whether stated in any quotation or not.
5. Delivery. The Company shall endeavour to meet the agreed delivery date or dates but time shall be of the essence and the Company shall not be liable for any loss arising out of any of the delay in delivery. The customer shall accept delivery when tendered or deemed tendered whether before or after the agreed delivery date. Tender shall be deemed made on the earlier of: i) on the agreed delivery date if the Goods are then ready to be delivered but have not previously been tendered or deemed tendered or (ii) on seven days written notice to the Customer that the Goods are read to be delivered. If the Customer does not take deliver when tendered the Company shall be deemed to have performed its obligations in respect of the Goods and the Customer shall pay any additional expenses incurred by the Company including (but not limited to) a storage charge. The company may act on terms which it sees fit to agree any request from the Customer to vary the agreed delivery date. If performance of the Agreement is delayed for more than thirty days by failure of the Customer to duly supply any materials, copy, instructions or other matter to be supplied by the customer and required by the Company the Customer shall immediately pay for works so far carried out, materials specially ordered and any other additional charges (including storage). The Company may after fourteen days notice tot he Customer treat such a failure as repudiation by the company of the whole or part of the Agreement with the Company. Normally the goods shall be collected by the Customer by arrangement with the Company and the Customer shall be responsible for all costs in relation thereto.
6. Damage or Loss in Transit. If the Company or its carrier is to deliver Goods other than ex-works the Customer shall examine them immediately and in any event within three working days upon receipt and shall notify the Company immediately if they are received in a damaged condition or if there are shortages and will indemnify the Company against any loss which it suffers because any such notification is received too late to enable it to claim against carriers or insurers in respect of such damage or loss in transit. The Company shall not in any case be liable for any loss to the Customer arising from delay in transit not caused by the Company.
7. Multiple Deliveries. Subject to the Agreement, the Customer may collect or The Company may deliver the Goods in instalments and in such event each instalment shall be deemed a separate contract for the following purposes i) no default by the Company in regard to any instalment shall entitle the Customer to repudiate the Agreement in respect of any outstanding deliveries and ii) delivery of any instalment shall be part performance under the Agreement and payment in respect thereof shall be made accordingly.
8. Quantity. The Company shall endeavour to deliver the quantity or quantities ordered but such quantities are plus or minus 10% credit or debit being pro rata.
9. Terms. All monies payable by the Customer under the Agreement shall be paid in full net cash without any deductions set-off or counterclaim whatsoever. All monies payable by the Customer under the Agreement shall be paid in full net cash without any deductions set-off or counterclaim whatsoever. All payments are to be made in Sterling and, if by cheque, to be drawn on an UK clearing account and to be received by the Company three working days before the due date. Payments by Telegraphic Transfer may be made up to Midday on the due date. Payment is due at the time specified in the final quotation, or if none then 30 days from invoice date in respect of approved credit accounts, in all other cases payment id due against Pro Forma invoice on acceptance of the order. Without prejudice to any other rights of the Customer, the Customer shall pay interest on any sums overdue for payment at a rate of five percentage points above the Base Rate from time to time of Barclays Bank PLC from the due date for payment until payment (as well as before judgement). For the avoidance of doubt sums payable for additional costs and extras shall be such as are in the circumstances fair and reasonable.
10. Default. (A) If the customer fails to pay any sum when due under this or any other agreement between the Customer and the Company or if any event mentioned under (B) occurs, then the Company may at its option; i) treat this and any other agreement between the parties as having been repudiated and recover damages accordingly: ii) suspend further performance until all sums owing to the Company by the Customer under any agreement have been paid: iii) withold further performance under this or any other agreement until it has received payment in advance of all monies to become payable thereunder: iv) suspend any or all credit granted to the Customer on any account (B) Without prejudice to any other rights under the Agreement or otherwise, the Company may determine forthwith this or any other agreement with the Customer if i) the Customer is in breach of any term of this Agreement or any other subsisting agreement with the Company. ii) any distress, execution or other legal process is levied upon the Customer’s property or assets or if the Customer makes or offers any arrangement or composition with its creditors or commits any act of bankruptcy or if any resolution or petition to wind up a corporate customer whether voluntary or compulsory other than for amalgamation or reconstruction in a state of solvency is presented or if a receiver of the Customer’s undertaking property and assets or any part thereof is appointed or the Company has reasonable grounds for believing that the Customer will fail to discharge its obligations to the Company when due. If the company determines the agreement under (B) all sums to become payable to the Company and all loss whatsoever to it arising out of the termination of the Agreement shall become immediately due and payable.
11. Property and Retention of Title. (A) Property in the Goods included in any order placed by the Purchaser will pass to the Purchaser only when payment in full for Goods delivered to the Purchaser under such order (or under any other order given pursuant to this Agreement) (including any interest payable under clause 9) has been received by the Company. Until property in the Goods passes in accordance with this Clause the Purchaser shall hold the Goods as the Company judiciary agent and bailer. (B) The company by its employees or agents shall be entitled to enter upon or into any land, building or vehicles of the Purchaser to retake possession of the Goods. i) if the Purchaser shall be in breach of any of the terms of this Agreement or ii) if the Company shall reasonably consider for any reason that the Goods are in jeopardy or iii) on the happening of any of the events referred to in (D) below. (C) The Purchaser shall be entitled to sell the Goods in principal in relation to the third party and as judiciary agent in relation to the Company and to pass the property in the same to third parties in the normal course of its business until otherwise notified by the Company or until the happening of any of the events referred to in sub-clause (D) below but the Purchaser has no right to commit the Company to any contractual relationship with or liability to any third party. The proceeds of resale shall be kept separate from all other monies (including those of third parties) in the possession of the Purchaser and the said proceeds together with any claim to such proceeds will belong to the Company until such time as all monies owing from the purchaser to the Company shall have been paid in full. (D) Upon i) the happening of any event which would give the Company the right to terminate this Agreement or ii) any event or default which causes the Company reasonably to consider that its title to the Goods or proceeds of sale may be adversely affected including without limitation the presentation of a petition for the appointment of any administrator, the appointment of a receiver or the passing of a resolution for the winding-up of The Purchaser. The Purchaser’s authority to sell the Goods shall end and all Goods belonging to the Company shall be redelivered to the Company and all proceeds of sale received by the Purchaser from sales made prior to the withdrawal of authority shall be paid to the Company or paid into a bank account separate from all other monies of the Purchaser and held in such account on trust for the Company (E) The Purchaser shall notify the company forthwith of the happening of any of the matters referred to in paragraph (D).
12. Metal Parts and Printing Plates. All positive masters, negative masters, stampers i.e. metal parts, label and sleeve plates and the like used by the Company in relation to the Goods shall remain the exclusive property of the company including any items subject to an extra charge. The company shall not be obliged to preserve metal parts, paper parts, printing plates or other work relating to the Goods unless previously agreed in writing. The cost of storage of preserved items shall be an extra charge. The Company reserves the right to destroy all printed parts one year after the initial order is complete and all metal parts three years after the initial order is complete.
13. Customer Supplied Materials. The Company may reject any pre-recorded tapes, paper parts, packaging copy, film or other materials agreed to be supplied or specified by the Customer without assigning any reasons. Quantities of materials supplied by the Customer shall allow for normal spoilage. The Customer shall indemnify the Company against any loss, damage or expense arising because any material supplied by the Customer is defective or unsuitable.
14. Illegal Matter. The Company may refuse to print, press or otherwise replicate any matter which it considers may be illegal or might infringe any third party’s rights or create any criminal or civil liability. If any complaint, claim, action, proceedings or prosecution is brought or made against the Company in respect of arising in any way from any matter or thing appearing in or on any goods or material printed, pressed, replicated, processed or dealt with for the Customer by the Company where such matter or thing is or is alleged to be illegal, unlawful, libellous, in breach of infringement or copyright, trademark, patent, design or any other third party right whatsoever of any nature and whether such complaint, claim, action or proceeding is settled, compromised or litigated in any way whether through to or beyond any judgement of appeal or discontinued, abandoned or struck out for want of prosecution or otherwise left or dealt with in any way and the Company thereby incurs any cost, loss, damage, liability or penalty of any kind the Customer shall upon demand pay to the Company by way of full indemnity the full amount of such cost, loss, damage, liability or penalty without enquiry or question and without exercising any right to set-off, counterclaim or cross demand of any nature.
15. Warranties. No statutory or other warranty, condition or representation of any kind whatsoever (including without limitation any such as to merchantability or fitness for any purpose of the Customer) is given or implied nor has any such warranty, condition, description, or representation been given or implied in anything said or written in any negotiation prior to the Agreement save as stated in the Final Quotation or agreed in writing by a Director.
16. Exclusion of Liability. The liability of the Company in respect of any Goods proven to be defective shall not exceed the price for the Goods under the Agreement and no liability shall accrue for any indirect or consequential loss including (but not limited to) loss of profit howsoever arising suffered by the Customer. Liability for death or personal injury caused by the negligence of the Company, its servants and agents is not hereby purported to be excluded.
17. Consumer Transactions. If the Agreement is a Consumer Transaction within paragraph 2(i) Consumer Transactions (Restrictions on Statements) Order 1976 (as amended) nothing in the two paragraphs aforementioned hereof will affect the statutory rights of the Customer.
18. Acceptance. The Customer shall within fourteen days from the delivery of the Goods give written notice to the Company of any respect in which it is alleged that the Goods do not comply with the Agreement. Subject to any such notice, the Goods will be deemed to comply with the Agreement in all respects and the Customer shall be bound to accept and pay for the Goods under the Terms hereof.
19. Risk. If the Customer or its carrier collects the Goods the risk in them shall pass upon commencement of loading on the collecting transport or otherwise being taken into the possession or control of the Customer its servants or agents. Any materials supplied by the Customer and collected by carrier the risk in them shall remain with the Customer. If the Goods are to be delivered (other than ex-works) by the Company or its carrier the risk shall pass when the Goods have been so delivered. If the Customer does not take delivery of the Goods when duly tendered the risk shall pass when delivery should have been accepted. The Company may at its option store or insure the Goods at the expense of the Customer. All other material (including but not limited to Customers supplied materials) in the possession of the Company or otherwise shall be held, worked on and carried at the Customer’s risk in every respect.
20. Damages. In all circumstances of loss or damage to the Goods the Customer’s claim shall be limited to the invoiced value of the Goods.
21. Force Majeure. The Company shall not be liable for any failure to perform any of all of its obligations under the Agreement arising from any inability to secure or procure at reasonable cost, labour, materials or other supplies of any kind or any act of God, war, strike, lockout, or other labour dispute, fire, flood, drought, air-pollution, equipment failure, legislation, order of public authority or any other cause whatsoever beyond its control.
22. Severability. If and to the extent that any provision of the Agreement (including these Terms and Conditions) is wholly or partly illegal, void or unenforceable then such provision or offending part thereof shall be severable from the remaining provisions or parts of provisions which shall remain in full force and effect.
23. Cancellation. The Agreement may be cancelled by the Customer only with the Company’s written consent. In the event of such cancellation the Customer shall be liable to pay to the Company a cancellation charge, commensurate with the Company’s costs incurred up to the date of cancellation plus the Company’s loss of profit.
24. Notices. All notices or other communications may be sent by fax or first class post to the parties at their respective addresses set out in the Agreement and if sent by fax shall be confirmed in writing forthwith.
25. Applicable Law. The Agreement shall in all respects be governed and construed in accordance with English Law. The parties submit to the non-exclusive jurisdiction of the English courts.
26. Paragraph Headings shall be ignored in interpretation.


Hiltongrove is a limited company no. 3780162. Registered office Hatherley Mews, Walthamstow, London VAT reg. no. 653 4129 45


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